Privacy
Policy
At Gohatia Technologies, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or use our services, including ARTOS ERP.
Information We Collect
- Personal information — Name, email address, phone number, organisation name
- Business information — Company details provided for ERP or demo purposes
- Technical data — IP address, browser type, device information
- Usage data — Pages visited, time spent, interactions with our website
How We Use Your Information
- Respond to enquiries and provide customer support
- Deliver demos, services, and ERP solutions
- Improve our website and overall user experience
- Send service updates, offers, and important notifications
- Maintain platform security and prevent fraudulent activity
Sharing of Information
We do not sell or rent your personal data. Information may be shared only in the following circumstances:
- With trusted service providers (hosting, email services)
- When required by law or valid legal processes
- To protect our rights and prevent misuse of our platform
Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.
Cookies & Tracking
Our website may use cookies to enhance your experience, analyse traffic, and remember your preferences.
- Enhance user experience and interface personalisation
- Analyse website traffic and visitor behaviour
- Remember user preferences across sessions
You may disable cookies at any time through your browser settings without affecting core website functionality.
Third-Party Services
We may use third-party tools that collect data according to their own independent privacy policies:
- Google Analytics — website traffic and behaviour analysis
- Email service providers — transactional and marketing communications
- WhatsApp integrations — customer enquiry and support channels
Your Rights
- Access your personal data held by us
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details in Section 10.
Data Retention
We retain your data only for as long as necessary to fulfil business operations and comply with applicable legal obligations. Once data is no longer required, it is securely deleted or anonymised.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page with a revised effective date. We encourage you to review this policy from time to time.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us: